Terms of service
Terms of Service
OVERVIEW
This website is operated by JAGÌVVÄ. Throughout the site, the terms “we”, “us” and “our” refer to JAGÌVVÄ.
By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service, including any additional terms, conditions, and policies referenced on our website.
PRODUCTS AND AVAILABILITY
JAGÌVVÄ offers a curated selection of products sourced from Canada and around the world. Certain products may be sourced from third-party brands, suppliers, or international markets.
We make every reasonable effort to display product descriptions, images, colours, sizes, specifications, pricing, and availability as accurately as possible. However, actual colours or appearance may vary depending on your device or screen settings.
Product availability is not guaranteed. We reserve the right to limit quantities, discontinue products, or cancel an order if an item becomes unavailable.
PRE-ORDER AND SPECIAL-ORDER ITEMS
Certain products may be identified as pre-order, special-order, made-to-order, or sourced upon purchase.
These products may require additional processing and sourcing time before shipment. Estimated timelines shown on our website are estimates and are not guaranteed.
Because these products may be purchased or sourced specifically for a customer after an order is placed, cancellation, return, or exchange restrictions may apply. Please review the product description and our Return & Refund Policy before purchasing.
PRICES AND PAYMENT
All prices are displayed in the currency indicated at checkout.
Prices may change at any time without notice. The price charged will be the price displayed at the time your order is placed, subject to correction of obvious pricing or technical errors.
Applicable taxes, shipping charges, duties, or other fees will be displayed or applied where required.
Payment must be successfully authorized before an order can be processed.
ORDER ACCEPTANCE
Receiving an order confirmation does not necessarily mean that your order has been accepted or fulfilled.
We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including in cases of product unavailability, suspected fraud, payment issues, incorrect pricing, supplier availability, or other errors.
If we cancel an order after payment has been collected, the applicable amount will be refunded to the original payment method.
SHIPPING AND DELIVERY
Shipping times displayed on our website are estimates and may vary depending on destination, carrier operations, customs processing, supplier delays, weather, holidays, or other circumstances outside our reasonable control.
For pre-order, special-order, or internationally sourced products, additional processing time may be required before the order is shipped.
Please ensure that your shipping address is complete and accurate before placing your order. Customers may be responsible for additional costs resulting from incorrect or incomplete shipping information.
Please review our Shipping Policy for additional information.
RETURNS, REFUNDS AND CANCELLATIONS
Returns, refunds, exchanges, and cancellations are governed by our Return & Refund Policy.
Certain products, including pre-order, special-order, personalized, final-sale, hygiene-sensitive, or specifically sourced items, may not be eligible for return or cancellation except where required by applicable law or where the product is defective, damaged, or incorrect.
THIRD-PARTY PRODUCTS AND BRANDS
JAGÌVVÄ may offer products manufactured or supplied by third-party brands.
Unless expressly stated otherwise, the availability of a third-party product through JAGÌVVÄ does not imply sponsorship, endorsement, partnership, authorization, or affiliation between JAGÌVVÄ and the manufacturer or brand owner.
All trademarks, brand names, product names, logos, and other intellectual property belonging to third parties remain the property of their respective owners.
ACCURACY OF INFORMATION
We reserve the right to correct errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, availability, or other website information.
Where appropriate, we may cancel or correct an affected order and provide a refund for amounts already paid.
PROHIBITED USES
You may not use our website or services for any unlawful, fraudulent, abusive, or unauthorized purpose, or in any way that interferes with the operation or security of our website.
LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, JAGÌVVÄ will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website, products, or services.
Nothing in these Terms is intended to exclude or limit any rights or remedies that cannot legally be excluded under applicable consumer protection laws.
PRIVACY
Your submission of personal information through our store is governed by our Privacy Policy.
CHANGES TO THESE TERMS
We may update these Terms of Service from time to time. The version published on our website at the time of use will apply, subject to applicable law.
GOVERNING LAW
These Terms of Service are governed by the applicable laws of Canada and the Province of Ontario, without limiting any mandatory consumer rights that may apply.
CONTACT INFORMATION
Questions about these Terms of Service may be submitted through the contact information provided on our website.